![[AndyB] Keyword check conversations](/data/resource_icons/1/1617.jpg?1720149245){kind=icon}
- XF Compatibility
- 2.2.x
- Short Description
- Alibaba Cloud Add-on notifies staff with alerts for specific keywords in conversations, checking every 10 minutes. Separate emails or threads alert about relevant messages without affecting staff chats. Use keywordcheckconversations_ prefix for convenience.
Description:
Notifies staff when a conversation contains certain keywords.
The add-on can send an email to a staff member and or create a new thread alerting staff members of keywords in a conversation message.
Features:
- New conversations are checked for keywords every 10 minutes.
- Separate email and or thread is created for each conversation message which contains keywords.
- Staff conversation messages are ignored.
- All phrases start with keywordcheckconversations_ for your convenience.
Q: Will the add-on ignore text contained in a quote?
A: Yes.
Q: What does "Keywords special" mean?
A: These are keywords which stand alone and are not part of another word.
![[AndyB] Keyword check](/data/resource_icons/4/4374.jpg?1720149256){kind=icon}
![[AndyB] Keyword check direct messages](/data/resource_icons/20/20108.jpg?1720149340){kind=icon}
![[AndyB] Attach count check](/data/resource_icons/19/19800.jpg?1720149334){kind=icon}